FAQ

SHIPPING & DELIVERY

How to place an order?

1. Let us know the product code of the item you prefer to buy and your delivery location. You may Inbox us on Facebook/Whatsapp us at +917259892509 (Vivek)/ +919901077013(Richa) or You can also mail us on our email id.

2. We will update you with the stock availability and total cost.

3. Make payments to our accounts and update us with your email Id and screenshot of the payment made. We will share the invoice and the tracking Id with you.

4. We promise to bring the order to your door steps within 10 business days.

EASY RETURNS & REFUND

Yes, We do accept returns if there is any discrepancy in the product which is contrary to your order.
We are dedicated to offer you the best quality in our products and services. We know that mistakes are sometimes made though, and we are here to help remedy those problems. If you have received a damaged item or if the item you received was not the item you ordered or if it was misrepresented on our online profile, please contact us within 24 hours of your receipt of the product and we will guide you on how to proceed.
If replacement is no longer available then we will request you to choose some other alternative item from our products. No refund can be issued under any circumstance.
We firmly believe that all customers who order online are aware that colors seen on a monitor will be slightly different as compared to the actual outfits. It is practically impossible for us to replicate the same colors on an outfit as seen on your monitor. Therefore a slight variation in shades is considered as a normal practice and not covered by this policy.

TRACK YOUR ORDER

We will share the tracking Id regarding the dispatch of your shipment within 24 hours.

100% SECURE ORDERING

Shop with confidence at "Vinsheen". We want you to have confidence that your personal information is safe and secure with us. Your payment information is our top priority and thus you need to make the direct transfer to our bank account which is always on record and can be treated as a proof that you paid us. Later, we will soon be bringing up the payment option directly on our site for our customer's convenience.